We’re working with a fantastic health charity who are looking for a Membership Manager on a 12 month maternity cover. You’ll aim to grow the charity’s register of donors, playing a key role in improving retention, loyalty and engagement through delivering a data-driven supporter experience. You’ll build the team’s capabilities and unlock digital potential to drive efficiency and impact.
You’ll develop a retention strategy, supporting the charity’s target to reduce attrition rates by 10%. You’ll drive retention journeys and engagement opportunities, encouraging further support and action from donors on the register. You’ll drive key strategic projects and lead on donor recruitment and retention communications. You will also have line management responsibilities for one member of staff.
You will need:
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