Membership Manager Contract Full Time

We’re working with a fantastic health charity who are looking for a Membership Manager on a 12 month maternity cover. You’ll aim to grow the charity’s register of donors, playing a key role in improving retention, loyalty and engagement through delivering a data-driven supporter experience. You’ll build the team’s capabilities and unlock digital potential to drive efficiency and impact.

You’ll develop a retention strategy, supporting the charity’s target to reduce attrition rates by 10%. You’ll drive retention journeys and engagement opportunities, encouraging further support and action from donors on the register. You’ll drive key strategic projects and lead on donor recruitment and retention communications. You will also have line management responsibilities for one member of staff.

You will need:

• Ability to negotiate and influence a range of internal and external stakeholders
• Proven management skills
• Ability to develop and use insight to analyse the success of campaigns
• Solid understanding of digital communications

If you would like to have an informal discussion, please call Chloe or James on 02030 062787 or email [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.

If enough applications are received the charity reserve the right to end the application period sooner.