Office - IT
ICT Support Analyst Full Time Permanent
This listing has expired.
This listing has expired.
A wonderful health charity are looking for an ICT Support Analyst to join their team. You’ll provide technical support to over 100 staff members and assist in developing their IT knowledge. You’ll run all onboarding and induction sessions for new users, training new users with their use of Office 365 tools and the telephone system. You’ll manage requests coming into the team via email, phone and Teams, whilst also maintaining user guides and ICT process documentation.
You will need:
- Experience of providing remote support within a first line support function
- Excellent interpersonal skills
- Experience monitoring systems’ performance, historical trends and projections
- To support a culture on continuous improvement
If you would like to have an informal discussion, please call Chloe or James on 02030 062787 or email [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.
If enough applications are received the charity reserve the right to end the application period sooner.