CRM Business Analyst Full Time Permanent

We’re working with a fantastic health charity who are looking for a CRM Business Analyst to join their team. You’ll play a pivotal role in driving and delivering the next phase of their CRM development programme. Through developing the use of their new CRM database, its configuration, and associated processes, the charity is aiming to drive growth in their fundraising, campaigning, volunteering and services activity.

You’ll lead on business analysis, test new activities and implement new database processes to continuously improve the CRM solution. You’ll also work closely with stakeholders across the organisation, in particular colleagues in the Data team to comprehensively test, document and implement the solutions you’ve designed.

You will need:

• Ability to make improvements to a CRM based on conversations with stakeholders
• Excellent written and verbal communication, with the ability to explain technical concept to non-technical colleagues
• Meticulous attention to detail with the ability to ensure data quality remains high
• Excellent stakeholder engagement skills
• Previous charity database management experience

If you would like to have an informal discussion, please call Chloe or James on 02030 062787 or email [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.

If enough applications are received the charity reserve the right to end the application period sooner.