Audience & Journeys Lead – Maternity contract Contract Full Time

We are delighted to be working with a great disability charity to recruit an Audience & Journeys Lead (maternity contract) to join its highly successful Public Fundraising team. This role will be responsible for the strategic development, delivery and optimization of Supporter Engagement for all financial supporters of the charity.

Leading a team of two, this position will be responsible for the innovation and development of a new supporter journey strategy with a view of ultimately increasing their lifetime value. This role will drive innovation and implement test and learn approach to new and existing journeys and review the performance, opportunities and risks of existing journeys, products and channels.

The successful postholder will have experience in:

• Working in a supporter or customerfocused team, designing and implementing activities that are orientated to improve customer or supporter experience
• Running crossdepartmental collaborative projects, effectively managing a variety of sometimes conflicting priorities
• Working with external agencies to deliver initiatives (including digital, telephone, fulfilment, creative etc.)

Location: Head Office in London, Stratford

Salary: £43,000-£45,000 pro raa

Deadline: asap

If you would like to have an informal discussion, please call Christina on 020 30 062787 or email [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we are experts in charity recruitment and excel at matching fundraisers to charity jobs. We take a relationship-led approach to recruitment, working ethically and supporting people to find their perfect fundraising jobs.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity  here.