Supporter Relations Executive Contract Full Time

We’re working with a wonderful children’s charity who are looking for 2x Supporter Relations Executives to join their team, one full time and one part time, on a 5-6 month basis. You’ll provide a high quality supporter experience via telephone calls, emails and letters, ensuring every communications adds value for the charity’s supporters. You’ll handle inbound queries via a range of channels, taking a proactive approach to improving the supporter experience.

You’ll participate in a number of telephone campaigns, supporting the fundraising team to handle any queries. You’ll collect supporter feedback and contribute to product and fundraising development by liaising with internal teams. You’ll also process individual and batch updates to the charity’s Salesforce CRM database, regular maintaining data.

You will need:

• Excellent customer service skills
• Excellent communication skills
• Experience managing multiple deadlines and priorities
• Ability to work to own initiative

If you would like to have an informal discussion, please call Chloe or James on 02030 062787 or email [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.

If enough applications are received the charity reserve the right to end the application period sooner.