We are recruiting for a wonderful charity based in Reading, who are looking for their next Supporter Care Officer, you will join a busy and established team who are delivering excellent customer care to its supporters. This is a varied role which will see you assisting the fundraising team and liaising directly with supporters over the phone and via email. You will join the team on a temporary basis until Christmas, with the opportunity to apply for a potential permanent vacancy.
Main duties for the Supporter Care Officer:
Answering incoming calls and emails
Update supporter records including consent and gift aid
Investigating and resolving queries
Supporting with fundraising administration
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected].
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.