We are working with a wonderful mental health charity to recruit their first Supporter Care Officer, working with a passionate and high performing fundraising team, you will deliver first class supporter care and manage all income processing.
Main duties for the Supporter Care Officer:
Managing communications with supporters, providing in depth thank you letters
Managing fundraising enquiries inbox
Dealing with any complaints and queries
Providing ad hoc support to the fundraising team
You will have:
Excellent customer or support care experience
Good writing skills
Strong communication and numeracy skills
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
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