Operations Insight Manager Full Time Permanent

We are delighted to partner with Blind Veterans UK, a national charity who support veterans with rehabilitation, training, practical advice, and emotional support in recruiting for their new Operations Insight Manager.

This is an exciting time to join the organisation, within this newly created team. The organisation is embarking on a large-scale project within its data function, creating a single customer view and a data excellence hub.

This new role is delivering insight and analysis to the service delivery team, helping them deliver the best possible service and experience to blind and visually impaired ex-service men and women. You will help create best practice and knowledge sharing across the business, putting processes in place and creating SLA’s.

Using your insight and analysis skills you will promote a data culture across the division and wider business, liaising with a range of stakeholders.

You will have:

Experience of predictive modelling techniques, segmentation and decision trees
Experience manipulating and interpreting large sets of data according to client requirements
Experience of using insight to aid product development as well as campaign strategy/implementation
Excellent presentation/ stakeholder skills
Previous experience creating SLA’s and process documentation

Salary: Up to £43,400
Contract: Permanent
Location: Remote

Part-time or condensed hours will be considered.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.