CRM Data Manager Full Time Permanent

We’re working with a wonderful health charity who are looking for a CRM Data Manager to join their team. You’ll be responsible for all aspects of the charity’s CRM system (MS Dynamics) and data strategy. You’ll own, develop and execute an overarching technical map of the CRM function, whilst enabling key processes by completing data admin tasks, automating these where possible. You’ll act as a product owner for their Dynamics CRM improvements, gathering user requirements from internal stakeholders and being a bridge between non-technical staff and the external CRM agency.

You’ll engage in cross-organisational projects, ensuring a coordinated approach to data management and use, promoting best practice across the organisation. You’ll develop robust training resources to ensure all users are fully trained and comfortable using the system. You’ll produce and enhance dashboard reporting to analyse performance and identify trends.

You will need:

• Experience managing a fundraising database
• Experience using commercial reporting tools to develop and produce complex reports
• Knowledge of agile methodologies and experience working collaboratively
• Experience managing database redevelopment projects from briefing to delivery

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.

If enough applications are received the charity reserve the right to end the application period sooner.