We’re working with a wonderful health charity who are looking for an Experience Manager to join their team. You’ll develop and deliver beneficiary journey communications, such as regular newsletters and mailing communications, designed in conjunction with relevant stakeholders. You’ll support teams in Customer Experience to identify the best engagement channels, developing streamlined journeys for the charity’s supporters.
You’ll plan and deliver marketing communications to drive initial and ongoing engagement with the charity. You’ll support the successful delivery of the engagement programme, testing and reviewing current best practices in order to inform improvements and innovation. You’ll line manage one person in this role, ensuring that they achieve their objectives and working to support their professional development.
You will need:
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