CRM Officer Contract Full Time

We’re pleased to be working with an educational charity who are looking for a CRM Officer. You’ll support with the day-to-day management of the charity’s CRM, supporting the wider team to deliver a digital transformation programme, providing technical assistance to users on a daily basis. You’ll provide ongoing training to staff and develop supporting documentation and training materials.

You’ll monitor the performance of CRM systems and procedures to identify further improvements, working with colleagues to test and quality assure developments and changes. You’ll manage data quality, supporting members of staff to generate CRM reports and work closely with the wider team to understand their business needs and identify areas where the CRM can better support these.

You will need:

• To be a problem solver who can identify and resolve issues
• To be able to communicate your understanding of CRM clearly to the wider team
• A real eye for detail to ensure data quality is of a high standard
• Proven experience of working with a CRM

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.